We stand behind the quality of our products. We do not accept not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc., but any defects or errors on our part will result in a replacement at no charge. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.
To return your product, mail your product to: My Locker, Attn: Rock-A-Bully, 1300 Rosa Parks Blvd, Detroit, MI 48216. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping costs will not be included in your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance as we can not guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
